Erica Smith

erica Smith bio

Erica is a Senior Client Executive at Gartner. Erica began her career with Dun & Bradstreet (D&B) advising clients over the span of 8 years on their Master Data Management strategies. While at D&B, Erica successfully cultivated trust-based value-added relationships enabling clients to leverage insight and grow and retain customers. 

In a pursuit of career and skillset evolution, Erica began her next chapter at Gartner and has helped to align Gartner insight & expertise which has successfully enabled her clients to tackle their most critical priorities and strategic initiatives for the last 2+ years. 

Erica has also led and participated in several task force teams in her career focused on Customer Success, Sales Excellences, and Cultivating a Growth Mindset.

Outside her professional career, Erica has a passion for soccer and played for the UMASS Minutewomen D1 collegiate team. She graduated UMASS with a BS in Sport Management via the Isenberg School of Business.