Nonprofit: A Child's Place
Corporate Volunteer: AAA Carolinas
Project Description: One of the findings in the data gathering process of A Child's Place's new strategic plan was the inability to track outcomes that effectively tell the story of their impact. The solution is clear – they need to purchase a new case management software system. However, given the budget and new direction of the agency, they want to ensure that they are making an informed decision on the purchase and not reacting out of desperation.
Nonprofit: Parkinson Association of the Carolinas
Corporate Volunteer: Private Individual
Project Description: Parkinson Association of the Carolinas is currently operating without a technology plan. Technology has not been a main focus for the organization due to limited staff, but they recognize it would greatly help them with efficiency and outreach. They have 2 fulltime staff members and are in the process of hiring another staff member. They have 2 new laptops with office 365 and 2 very old laptops with Access 2010. Parkinson Association is currently using a variety of tools including Bloomerang CRM. They have budgeted for a new website which they feel will really aid the organization in all aspects. This organization is in need of ways to better utilize the technology they already have and they would like a technology plan to better budget and plan for immediate and future technology initiatives.
Nonprofit: Caterpillar Ministries
Corporate Volunteer: Faros Consulting
Project Description: Caterpillar ministries is currently operating without a technology plan. Technology has not been a main focus for the organization due to limited staff, but they recognize it would greatly help them with efficiency and outreach. They have 7 staff members - 4 full time and 3 part-time. There is mix of hardware - Mac/Windows that include BYOD’s. Caterpillar Ministries is currently using a variety of tools, including Dropbox for storage (although at limit) and Gmail for their email and shared calendars. Moving to Office 365 is part of their strategic plan for this year. This organization is in need of ways to better utilize the technology they already have and a technology plan to better budget and plan for immediate and future technology initiatives.
Nonprofit: NC MedAssist
Corporate Volunteer: Atrium Health
Project Description: Atrium Health is rolling out a new tool called Aunt Bertha to several social services agencies that they refer to, NC MedAssist being one of them. Aunt Bertha is a platform that is built to connect people with the programs in their area that can help them with their need. This will allow Atrium Health to refer clients who are in need of the programs that NC MedAssist provides directly through this system as well as provide two-way communication between Atrium Health and NC MedAssist. NC MedAssist currently operates with 28 staff members, 100 clinical sites, and a mobile pharmacy that has events in Charlotte and Raleigh. Staff capacity is stretched as many of their current business processes and associated forms are manual and/or paper-based. NC MedAssist would benefit greatly from having a team with the technology skillset to help them establish processes and operating procedures that will set up the implementation of Aunt Bertha for success both for the partnership with Atrium Health as well as internally for NC MedAssist.
Nonprofit: ourBRIDGE for KIDS
Corporate Volunteer: Duke Energy
Corporate Sponsor: Duke Energy
Project Description: ourBRIDGE for KIDS helps over 70 kids from refugee and immigrant families with out-of-school programming. They have 4 full-time and 11 part-time individuals on staff, and in June 2017 were given the opportunity to move to a much bigger space. With the number of students increasing, having the space to work efficiently and more collaboratively is essential. They have been operating in “start-up” mode and have made things work, but recognize that they need to better understand and have documentation of their business processes and how technology can better support them in order to best utilize the new building, expand the number of children served and work more collaboratively with staff and volunteers.The scope of this project includes providing a business process assessment of their operations and help selecting and setting up the hardware/software in their new computer learning area for the ourBRIDGE students. Additionally, ourBRIDGE was given a grant by the Duke Energy Foundation for $4,500 to purchase hardware/software
Nonprofit: Humane Society of Charlotte
Corporate Volunteer: Duke Energy
Corporate Sponsor: Duke Energy
Project Description: Human Society of Charlotte will be building a new animal shelter, education center, spay neuter clinic and administrative offices to be located on Wilkinson Blvd at Morehead Ave. They are in the final stages of finalizing the building plans and technology budget. They need help with reviewing the blueprints, recommending infrastructure details like placing Wi-Fi access points, determining how many AP’s are needed, Ethernet placement, etc. Also assistance with determining network hardware required and creating an infrastructure technology budget. Another important need is providing assistance with innovative technology ideas to implement that would engage and educate both children and adults that visit the shelter.
Nonprofit: The Epiphany School of Charlotte
Corporate Volunteer: Jabian Consulting
Project Description: The outcome of this project will be complete documentation of all the business processes heat mapped for efficiencies. This will be a foundational step so that the Epiphany School of Charlotte will be prepared and ready for increased growth in number of students and the possibility of replicating the school in other locations in alignment with strategic initiatives. Having a roadmap and recommendations on how to make their processes more efficient both now and in the future will allow them to better support their operations, allow for the best use of staff and board time, enable better communication/collaboration and support the growth they have planned.
Nonprofit: Cross Country for Youth
Corporate Sponsor: AIG
Corporate Volunteer: Lowes
Project Description: Cross Country for Youth requires participants to take a survey before starting the program and again after the completion of the program. This shows progress made as a result of their participation in Cross Country for Youth. The organization inputs survey results into a spreadsheet which uses a macro to analyze the data to show progress made which is used for reporting. As Cross Country for Youth expands they will need a more reliable tool to track student survey results and progress. The purpose of the project will be assist Cross Country for Youth in the selection and initial set up of a survey tool that will meet all of their requirements.
Nonprofit: Men's Shelter of Charlotte
Corporate Sponsor: Ingersoll Rand
Corporate Volunteer: Ingersoll Rand
Project Description: Men’s Shelter of Charlotte uses the HMIS (Homeless Management Information System) to manage their clients and collect data. They have office space full of paper-based client files that they would like to move to a digital format. The goal is to scan and attach these to the client record in the HMIS system. Ingersoll Rand will help MSC by (1)providing recommendations for scanner hardware that can handle the volume, (2)helping create the process of scanning the documents and (3)creating How-to documentation for staff and/or volunteers to follow the scan process.
Nonprofit: Arts & Science Council
Corporate Sponsor: EY
Corporate Volunteer: EY
Project Description: ASC intends to either build or buy a centralized database in order to allow participating ASC member organizations to conduct target marketing activities through a third-party marketing firm and perform donor analytics. EY will assist ASC in the development of a business use case of technology enablement, specifically related to the possible development or purchase of a Charlotte-wide consolidated Customer Relationship Management (CRM) database.
Nonprofit Partner: Discovery Place
Corporate Sponsor: Microsoft
Corporate Volunteer: Midtown Consulting Group & Family Dollar
Project Description: Data Extraction and Business Intelligence (BI) – Discovery Place currently has two CRM - Altru (1 yr old) and Patrons Edge (PE; legacy - unable to extract or query data). This project aims to fulfill Discovery Place's desire to lay BI on top of Altru and implement a new database for the PE legacy data to facilitate data analysis. It will also provide training on new BI and establishment of query formats for needed data searches.
Nonprofit Partner:Loaves & Fishes
Corporate Sponsor: Data Chambers
Corporate Sponsor: The Comdyn Group
Project Description: Loaves & Fishes would like to utilize their cloud-based client database, Bell Data – Client Services Network, to automate their client list process. Loaves & Fishes currently manually manages the process of getting the client lists to the volunteers at their pantries, through faxing and spreadsheets, sometimes multiple times a day. The pantries also fax the lists back to Loaves & Fishes to confirm whether clients have come or not. Loaves & Fishes would like to secure a tablet in each pantry and be able to use their database as a way to share and update the client list each day.