CIO Insights: Customer Experience Management

Apparo's 10th CIO Insights Forum covered Customer Experience Management. Fifty attendees heard from expert panelists on how to attract, win, and serve customers by optimizing customer experience through technology. Thank you to our presenting and forum sponsors, host, facilitator and panelists for participating in this informative forum. Below is the agenda from the even. Click here for the topic overview. For more information about upcoming CIO Insight Forums contact Shar Hackmani at This email address is being protected from spambots. You need JavaScript enabled to view it..


Presenting Sponsor:                                                                       


Palmetto Security Group is an IBM Premier Business Partner and holds a AAA rating in Identity and Access Management solutions. Their mission is to help companies understand how their business processes and their security requirements can work together to deliver improved efficiencies while strengthening their overall security posture.  PSG excels in professional services and solution implementation.                 


Forum Sponsor:                                                                                             

SAG logo                                                                   


Forum Host:


CIO Insights: Customer Experience Management

Monday, June 15, 2015, 5:30 – 7:30 PM
Coca Cola Bottling Company Consolidated
4100 Coca Cola Plaza, Charlotte


5:30 - Registration & Networking

6:00 - Welcome
Onyeka Nchege, CIO, Coca-Cola Bottling Company Consolidated

6:10 - Introduction of Facilitator and Panelists
Facilitator: Danny Rowe, Vice President, Market Unit Sales, Coca-Cola Bottling Company Consolidated


6:15 - Panel Discussion

7:15 - Question and Answer

7:30 - Wrap-up and Thank You