Employee Engagement: How to Retain Your Best People
One of the best ways to retain your best people is through employee engagement. Below are 4 key takeaways from our Nonprofit Insight on keeping employees engaged.
1. What is engagement?
Engagement is how people feel about how you conduct your work, not how you conduct it specifically. The emphasis is on the receiving employee’s feelings and perceptions.
2. When should you start engaging employees?
It all begins with the onboarding process. This is a process that starts on day one and focuses on making the employee feel welcomed, supported, and a crucial part of the team. It’s about telling the employee “you are great at what you do,and we want you to do that here” from the beginning, showing them that you care about your organization fitting them as much as them fitting your organization. You want that employee to go home excited to come back to work the next day!
3. How do you keep employees engaged?
All employees need to feel valued, encouraged, and engaged. That’s why a retention plan is ideal to prevent the people you have from leaving. Listening is essential to the plan. Schedule regular meetings with employees to gauge what works for them, what doesn’t, and what improvements would they make if they were in charge? Hear what they have to say and take it into consideration. Also, remove problems out of their path to make them more productive and efficient.
In addition, Gallop Q12 is an excellent survey for employee engagement.
4. Why do people leave jobs and how can we learn from it?
The number one reason why people leave a job is because of management.
To prevent poor management from discouraging employees, you need to build manager capability. Teach managers the importance of employee engagement and how to have the right conversations. It’s a good idea to get managers together on a quarterly basis to talk about challenges they are facing. HR will then help them work through it. Managers need to be taught how to interview and provide good feedback. After an employee leaves, they need to know why and turn reason(s) into action items to be addressed. These aspects of a manager can make or break a good employee relationship.
Local Good Week: Jewish Family Services
What is Jewish Family Services’ mission?
The mission of Jewish Family Services is to strengthen and empower individuals and families through professional counseling, programs and services inspired by Jewish values.
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