Ames B. Flynn, EVP of Shared Services (Technology, Marketing, Facilities & Franchising Services), Extended Stay America Hotels

Flynn Ames

Ames is the Executive-Vice President of Shared Services at Extended Stay America Hotels, where he has worked since 2013. In this role, he is tasked with the overall leadership of information technology, marketing and facilities departments supporting company-owned and franchised operations.  He also leads strategy, planning and operations across shared services departments with a focus on digital technology/marketing, the guest experience, e-Commerce, brand/social/marketing communications, as well as facilities renovations and maintenance.  

Prior to his current role, Ames was also CIO at Extended Stay America, where he served on the CEO staff. In this role, he was responsible for  the overall leadership of the information technology and procurement departments and lead all aspects of IT, including the organization for delivering strategy, planning, architecture operations/support, security, the solutions portfolio and project management, as well as IT financial management. His procurement responsibilities included providing overall leadership for strategic sourcing and vendor management across Extended Stay America.  

Prior to joining Extended Stay America Hotels, Mr. Flynn held executive positions including Senior Vice President and CIO at Rent A Center; Vice-President Digital Strategy and IT Business Solutions at Michael’s Stores; VP of eCommerce/Special Order Sales and VP of Administration at Lowe’s Home Improvement; and VP/CIO and VP Information Technology for Customer Service/Supply Chain and eBusiness at Furniture Brands International. Prior to these roles, Ames was the Manager of Business Systems, Manager of Business Transformation and Director of Systems Services at Ahold/Delhaize. 

In addition to his affiliation with Apparo, Ames has worked in volunteer settings with Apparo and the Dallas CIO Executive Council as a board member, Charlotte CIO as the Chair, and the American Furniture Mfgs. Association, United Way of Rowan County, Salisbury Academy and First Presbyterian Church, Salisbury, N.C.

Ames earned both a B.S. Business (Marketing) and an MBA (Finance/Accounting) from Wake Forest University. He lives in Charlotte with his wife. They have two grown children, one working/living in Charlotte and the other finishing their last year of college. He enjoys investing, tennis, golf, fitness, youth mentoring and coaching.